The already owners of LeEco or the upcoming new Owners of LeEco Family this is for you guys. Now you wont have to worry about the device problems and others issues because finally more service centers are going to be there as LeEco has been partners with HCL Care Services to deliver superior After-sales Services to Customers. Earlier there was more than 400 service centers in India and now there numbers have increase to more than 600 because of this partnership which they had.
LeEco has signed a strategic alliance with HCL Care Services, which are now going to delive superior after-sales service experience to its customers. HCL Services is a wholly owned subsidiary of HCL Infosystems Ltd. HCL Care Services will provide one-stop solution for all service requirements to LeEco customers through existing 265 ‘HCL Touch’ centres in more than 240 cities across the country. Customer Services for LeEco phones have already been activated in the 265 HCL Touch multi-brand centres for walk-in-centres support for customers and Supply Chain Support.
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HCL Care Services has a network of more than 300 service centres across 250 cities in India, and serves more than 3 million consumers in a year (Approx). It is also the most preferred partner of OEMs with maximum numbers of Exclusive Service Centres. Through its specialized retail outlets ‘Touch’, HCL Care Services provides end-to-end solutions to customers, including Contact centers, Walk-in centres, On-site support, Supply-chain operations, Repair factory services and After-sales value added services.
So, Guys this is a good news no more panic sides and issue. You will be getting better service from LeEco. Due to this LeEco move a way ahead in establishing there brand in the Indian Market. HCL is working with some other big brands well, and has a great experience in this after sale service and how to handle the customers.