Bharti Airtel mission is to build the most customer-centric experience platform. And int the process to provide customer-centric experience Airtel, today introduced another innovation to transform the International Roaming (IR) experience for its mobile customers.
International travelers from India are growing at an alarming rate, and the needs of regular business and leisure travelers are also evolving continuously. Hence, Airtel leveraged technology and digital platforms to develop innovative new features and products that satisfy the emerging needs of different sort of travelers:
Here are the list of few customer-centric services provided by Airtel:
- The postpaid and prepaid customers will be able to track their international roaming pack usage in real-time by using Airtel Thanks App.
- For the customers whose IR pack benefits are exhausted, data services would be barred to protect against any unwanted charges due to over-usage. Customers can take another pack or a top-up, on the go through the Airtel Thanks app.
- Airtel postpaid customers can now enable or disable their IR service with just one click via the Airtel Thanks App.
- AirtelPrepaid customers can now purchase an IR pack up to 30 days prior to their actual date of travel.
- Airtel has developed new global packs that cover the most traveled countries.
Information regarding Airtel’s newly launched Global Packs
BENEFITS OF Travel Basics – Global Packs for prepaid customers
- Rs. 1199– 1 GB Data, 100 Mins of Incoming & Outgoing Calls to India and host country also users will have access to Unlimited Incoming SMS for 30 Days
- Rs. 799– 100 Mins of Incoming & Outgoing Calls to India and host country also users will have access to Unlimited Incoming SMS for 30 Days
Benefits of Travel Unlimited – Global Packs for prepaid and postpaid customer
Rs. 4999 – 1 GB / Day Data, Unlimited Incoming Calls, 500 Mins of outgoing calls to India and host country, Unlimited incoming SMS for 10 Days
With the Airtel International Roaming Packs, customers can now experience hassle-free travel.