• 82% of the candidates were not in the favor of the new policy by WhatsApp.
• 37% of the candidates considered the new policy, a serious breach of their privacy.
• 45% said that they did not find the policy good, but they can live with it.
• 18% of the candidates who participated in the survey said that the change didn’t bother them.
The result of the survey also stated the fact that:
• 18% of the overall respondents have already started using an alternative platform in place of WhatsApp. If I have to guess, then the majority of people have moved to Telegram and Signal.
• 18% of the overall respondents said that they will move to another platform within a week or so.
• 29% said they would be making the switch in a month
• And, 28% of users said they had no plans to switch on some other platform.
Having said all about the data showcased as per the results of the survey, Deepak Kumar also mentioned that despite the displeasure expressed by the users, there is likely to be a mismatch between what they are saying and what they will do. No doubt that user responses to the survey are genuine expressions of their dislike for the privacy-policy change, but, the actual act of switching to another messaging app will be based on more practical considerations. Because if a certain number of one’s friends, families, and peers also don’t make a switch to another common platform, users are likely to reconsider and stay on irrespective of the policy change.
The participants of the survey have also urged the need for the government’s intervention in some way. 43% of the respondents stated that there needs to be a more holistic regulation in terms of privacy-policy while another 24% of the respondents said the government should ask WhatsApp to roll back the changes. However, 33% of the users said that it would be better to let users be the best judge in this situation.
Jatinder Singh, Director, Research and Insights at Better World–BM Nxt, said that Signal is the second choice for people who participated in the survey as an alternative for WhatsApp. Moreover, Signal is considered to be the most privacy-oriented messaging app. Telegram, which is considered the second-most privacy-friendly app, emerged as the app with the highest user preference. While 34% of the users voted for Telegram as a WhatsApp alternative (and in some cases, as a replacement), a good 24% voted for Telegram also.